PROCESSING
☆ Orders are shipped out every Monday
☆ We accept secure payments through Shopify. We are not supplied with your credit card details. All prices are USD.
☆ Once your order has been shipped, you will receive a confirmation e-mail containing a link to track the status your package.
☆ Tracking updates on Mondays
DOMESTIC ORDERS
☆ We offer UPS & USPS Priority Mail Express to all 50 states.
☆ Orders are shipped from Albuquerque, NM
☆ Most domestic orders normally arrive within 3-7 business days after the order has been shipped from our warehouse.
INTERNATIONAL
☆ We offer USPS Priority Mail International, USPS Priority Mail Express International, and DHL Express International
- USPS hands off First Class Package International packages at the border, so the destination country’s local postal service will make the final delivery to the receiver.
- Packages generally arrive within 7-21 business days from the date of shipment depending on the postal service of the destination country.
- Packages via DHL arrive 1-6 business days from the date of shipment depending on the destination country & include online tracking.
- Delivery estimates / transit times are not guaranteed. Delays may occur due to customs inspections.
TAX AND DUTIES (INTERNATIONAL ONLY)
☆ Orders shipping outside of the USA may be subject to the customs fees, duties or taxes of the destination country.
☆ All fees, duties and taxes are the responsibility of the receiver.
☆ We are not responsible for any fees, duties or taxes collected upon arrival of international shipments.
☆ The full value & description of your order will be printed on the outside of your package.
**Note: We cannot label customer packages as “gifts” or adjust the items value to avoid customs charges.
RETURNS
☆ To process a return, please e-mail nicosalazarart@gmail.com with your name & order number within 5 days of receiving your order.
☆ All returned prints must be in their original, un-tampered condition, mailed back in poster tube. Any smudges, dirt, fingerprints or markings will void the return.
☆ Once print is received, a refund will be issued back to your original payment method within 5 days of receiving your return.
☆ Once your refund has been processed, a refund confirmation e-mail will be sent to the e-mail address you provided at checkout.
We are not responsible for items lost or stolen during transit. If this does happen, inquire within 2 weeks of your package receiving its first physical scan/update. Please ensure you are shipping to a secure address to avoid any complications with your order.